Connecting supply with demand
Metaverse is a unique and diverse retailer. Our ever expanding domain network enables us to cost effectively enter new markets, broadening our product
catalog. As a result, we're always looking for new vendors to work with. We are interested in working with wholesalers and distributors of retail products
that complement or expand our current offering, in the form of drop shipping or stock orders in our own warehouse.
Suppliers at Metaverse
Metaverse requires each of its suppliers to meet certain standards in order to enjoy a successful partnership. Retail customers have high expectations. In
order to be successful, we need to live up to these expectations. It is in this spirit that we have guidelines in place in order to select which vendors to
partner with to create this customer experience.
Accurate Product Data - We need access to your product catalog in an electronic form. The information provided needs to accurately reflect the
information about your products and stocking statuses. While we realize that no-one is perfect, if sloppy product data is submitted to us, it is a serious red
flag that customer service issues will inevitably follow.
Quick Turnaround Time - Turnaround time is really important in retail. If we work with you on a drop shipping basis it is essential that you can provide a
competitive turnaround time.
Electronic Ordering - While we do not require an electronic ordering system in order to work with you, it is our preference. In particular, our preference is
to use a Web services interface.
Scoring System - In order to keep our customers happy we need suppliers who provide accurate data, quick turnaround time, and quality products. To
enforce this we utilize an internal scoring system which rates each vendor based on the number of errors and customer complaints. If we see issues we
will work with you to correct them but to be upfront, if these issues are not quickly corrected, we will be forced to pull your products.